ForwardFocusCoachingTip - March 2004
When you have difficulty saying "no", consider what you'd be saying "yes" to.
Two Columns Template
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Coaching Tip:
When you have difficulty saying "no", consider what you'd be saying "yes" to.
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| Quotable Quote |
Make it a project to say, "No," to something every day.
--Linda D. Tillman, PhD
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A Message from Beth & Margaret
 
Are you a person who has difficulty saying "no"? Do you have any of these symptoms?
- Initiating many exciting projects, few of which ever get far enough along to bring full satisfaction
- Having too much on your plate, feeling overscheduled and overwhelmed
- Being in relationships or involved in activities that do not return to us as much as we give out
When our clients bring these kinds of issues to their coaching sessions, they often already know what they should be doing differently:
- I need to give up that client who is difficult to work with or barely profitable
- I need to stop getting pressured in to so many "volunteer" projects
- I need to have better boundaries with a person who is negative or takes more than he/she gives
- I need to stay focused on completing a current project or goal instead of continually being swept along by the next big opportunity
The problem is not knowing what we ought to do, but figuring out how to do it in a way that feels comfortable. Saying "no" can be very difficult when it means giving up something that is of value to us. What we are learning along with our clients is that one way out of this impasse is to identify and affirm "the bigger yes." If you would like to move forward to focus on this topic, we invite you to read the article in the right-hand column.
Beth Williams & Margaret Morgan Maat
ForwardFocus Coaching & Consulting
181 Long Hill Road, Suite 9-7
Little Falls, NJ 07424
973-785-3474
Fax: 973-256-4860
BWilliams@forwardfocusinc.com
MMaat@forwardfocusinc.com
www.forwardfocusinc.com
"We work with forward-looking leaders who want to implement change in their organizations -- and make a difference in the world."
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Finding the "Bigger Yes"
"Opportunity cost" is a financial term used to help business managers analyze alternatives before making a decision. The price for a purchase is more than the actual cost of the item; it is also the cost of passing up the next best choice. The decision-maker is encouraged to consider "What am I giving up by making this selection? Is it worth it?"Many of us could benefit by doing an "opportunity cost analysis" when making choices about our use of time and energy. By failing to say "no" we are making a choice that keeps us from getting to higher goals and deeper aspirations. The opportunity cost of that decision is too high. We can more easily find the motivation to say "no" when we realize what we are forfeiting if we don't.
Yet saying "no" can be extremely difficult. In the moment we may see only the risks of saying "no." If I say "no" to the person who comes into the office to vent frustration every day, he might be hurt. If I say "no" to the volunteer coordinator, will she think I don't care about others? If I say "no" to that client, will I be able to replace the revenue? If I say "no" to a new and exciting opportunity, will I be turning down my best chance for the success I've always dreamed of?
What makes saying "no" so difficult is that the choice is usually not between something good and something bad. It is good to volunteer to help others. It is good to take time from my work day to lend a listening ear to someone who has a problem. It is good to have the revenue from this client, even if he doesn't pay on time and makes impossible demands. It is good to be innovative and to be open to new ideas. Often, saying "no" can mean giving up something that is good. That's why it can cause us distress.The key to breaking this pattern is to become clear about what we want to create in our lives - what we'd be saying "yes" to by saying "no." - If I stop making my office a place where people come to gripe, can it become a place where positive people gather to give each other support and nurture?
- Am I really contributing to others' well-being if I provide them with an outlet for emotional release when what they really need is to come to grips with their situation and start planning a different course of action?
- If I stop giving in to pressure to help others with their charitable activities, will I find the time to volunteer for another charitable cause that reflects my own values and interests?
- If I set boundaries with a negative person, isn't it possible that I'll free up enough positive energy to attract the types of people I really love to be with?
- If I lose that client by holding the line, I may take a momentary financial hit, but I'm ready to start finding clients who value me and my company's work enough to pay full price -- on time.
- If I am willing to ask others to evaluate my new and exciting ideas, their input will help me refine them before I go down a blind alley. They may even be willing to partner with me to bring a project to fruition.
The bigger "yes" invites us to say "no" to a lesser good for a greater one. The draw of this bigger "yes" is the only force that can motivate us to endure a temporary loss so that we can reach the next level of personal and professional fulfillment.
Copyright 2004 by ForwardFocus Coaching & Consulting
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