[RealClues]#287: When the Lender Says No
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Welcome to RealClues The Weekly Newsletter for Real Estate Professionals 7% of the Agents Conduct 93% of the Business--the Rest Don't Have Coaches!(tm) http://www.RealEstateCoach.com Monday, August 13, 2007 No. 287 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Copyright (c) 1996-2007 RealEstateCoach.com and Teleclass4U.com, LLC. All rights in all media reserved. We have a no SPAM policy. If you received this newsletter and did not subscribe to it, visit http://www.RealEstateCoach.com to unsubscribe. This week at http://www.LuxuryClues.com "I Left My Heart in San Francisco--The Hearts of Union Square; Blogger Connect: Congratulations to our friends Mary Pope Handy and Frances Flynn Thorsen on winning Project Blogger! Need a laugh--we have a great blog for you; Byron Escorts Five Really Awesome Women in a Limo; Custom Building Series: Some Like It Hot! (Sorry for the missed posts last week--our Internet connection at the Palace Hotel kept going out. When we changed hotels, the same thing happened! Thanks for understanding). ~~~~~~~~~~~~~~~~~~~~~ Table of Contents ~~~~~~~~~~~~~~~~~~~~~ 1. CoachingClues: When the Lender Says "No" (Part 1 of 2) 2. Welcome Notes: Nasty Mortgage Scenario Gets Us Headline Press 3. Reprise: When Markets Go Down, Short Sales Go Up 4. Create a Better Life: Are You Being Coached by a Counterfeit Coach? 5. Featured Products: *Back to School Sale *Free Open House Conversion Script *SNEAK PREVIEW of our new "Listen and Learn" program launching in August 2007: Get the Listing Every Time Teleclass 6. Increase Your Production with Personal Coaching 7. Give Us Your Feedback on this Newsletter 8. How to Subscribe/Unsubscribe ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 1. CoachingClues: When the Lender Says "No" (Part 1 of 2) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ You have a property under contract, the buyer is pre-approved, and the lender says, "Your buyer no longer qualifies for this loan." What do you do? There has been a quantum shift in the mortgage market. A new credit crunch is making it more difficult even for even "A+" borrowers to obtain loan approval. The days of lax underwriting are gone. For the first time in many years, agents are going to hearing "No," even when their buyers may be highly qualified. The issue is how to avoid being turned down in the first place and secondly, if the lender does turn down your qualified borrower, what you can do to keep the transaction together. According to Lou Barnes in his July 27, 2007, column in "Inman News," "A 'credit crunch' is a lender strike, and a bad one is a common initiator of recession: not just raising rates for risky deals, but choking off credit altogether." Barnes reported in an earlier column that the regulators at Freddie Mac and Fannie Mae are tightening standards on "A" borrowers. Barnes' comment about a credit crunch seems to accurately portray what many borrowers are encountering all over the country. Buyers who would normally have no trouble closing are being subjected to a completely new set of underwriting standards in order to close what would normally be straight-forward transactions. Based upon previous markets where prices were declining and foreclosures were increasing, here are some of the common challenges that you may encounter. Low Appraisals Several weeks ago, I wrote two columns on the changing mortgage market. Several people took me to task for discussing how to keep the transaction together when the appraisal comes in low. Their concern was that I was recommending that the buyer should over pay for the property. There's an underlying assumption here that the appraisal is correct. During my 29 years in the business, I have seen numerous instances where different bank appraisals came in at very different values. An appraisal is a snapshot of the value at a given moment. It is an opinion based upon objective data. The data is open to interpretation, however. Who's to say which appraiser's value is more accurate? Even more importantly, is the appraiser's value more accurate than the amount that a qualified buyer elected to offer? The crux of the issue is estimating the value for various improvements. For example, two properties may have exactly the same floor plan and virtually identical amenities. One has a pool and no view and the other has view but no pool. How much does the pool or the view add to the property? If the appraiser has no comparable sales with a view or a pool to work from, he or she will have to guess the value of those amenities. This is just one example of how appraisals can differ substantially based upon the fact that the appraiser has to estimate those values. This is also the same challenge that on-line valuation models encounter. One of the best strategies to circumvent getting a low appraisal is to make sure that either the listing agent or the buyer's agent provides the appraiser with the most complete set of comparable sales available. Many times the appraiser is relying on closed sales data and may not include properties that are still under contract. Be sure to include both sets of data, even if the appraiser elects to only use closed sales. It's also imperative that the comparable sales data be as detailed as possible. Determine if there was a virtual tour for each of the properties that you included in the comparable sales. If so, include a link or any pictures that are available on-line. If the pictures are no longer available, contact the listing agent to see if he or she can provide them. The more data you give the appraiser, the less likely you will be to have problems. When prices are declining, appraisers tend to be very conservative. Since the buyer generally pays for the appraisal, most lenders will provide the buyer with a copy if asked. It's an excellent practice to see what comparable sales were used in the appraisal. Sometimes, out of area appraisers will select comparable sales that are in two completely different market areas, even though they may be close to each other geographically. There may be new comparable sales since the appraisal was completed. If this is the case, submit the updated comparable sales to the lender along with a letter explaining the reasons the property should be appraised for more. Bottom line: avoid these hassles by making sure that the appraiser has the best comparable sales available prior to making the appraisal. Need more help with lending challenges? Look for Part 2 next week. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 2. Welcome Notes ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Welcome to our new subscribers this week. Each week RealClues provides you with great strategies to improve both your business and your life. If you find this issue of RealClues helpful, take a moment to hit the "forward" button and send it to another friend in the business. If you've been reading RealClues, you were prepared for the fallout from the changes in the mortgage market. Banks from around the world have been pumping money into the system to ease the credit crunch. Don't look for a break, however, in the jumbo loan category. You can expect rates in the 7 to 9 percent range and that's provided your borrowers have virtually perfect credit. Also, look for virtually all loans to require full documentation, including tax returns for anyone who does not have W-2 income. We had such a messy loan on our new house that we ended up being interviewed by the Wall Street Journal and the Chicago Tribune. Yesterday, the Tribune sent a photographer out to catch us "moving in." The photographer took over 100 pictures--it will be interesting to see which ones appear. My office is still bursting at the seams with unpacked with boxes. If you live in the Chicago area, look for the article in Tuesday's Business section. I don't know if the Journal will include us in their article or not. Our Listen and Learn Program will launch the week of August 27, 2007. We're interviewing the top people in the business to make sure that you have the tools and the strategies to keep your business going strong, no matter what the market is doing. Have a great week! Warmly, Bernice Ross, MCC, and Byron Van Arsdale, MCC www.RealEstateCoach.com, www.LuxuryClues.com, www.RossdalePress.com, www.ConferenceCallTraining.com, and www.TeleconferenceLine.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 3. Reprise: When Markets Go Down, Short Sales Go Up ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ With the tightening of the mortgage market, it will be much harder for many borrowers to refinance their homes. It will also be more difficult to sell them because every one percent increase in the interest rates results in approximately a 15 percent decline in affordability. This will probably result in more short sales. If you're facing short sales in your market, this article can show you how to successfully navigate this difficult, but lucrative real estate niche. http://www.realestatecoach.com/articles_archive/art200609_2short.html In case you missed Part 1: http://www.realestatecoach.com/articles_archive/art200609_1short.html ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 4. Create a Better Life: Are You Being Coached by a Counterfeit Coach? ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Lots of people call themselves coaches. Just as there are over 2 million people with real estate licenses, there is a difference in quality. All of our coaches at RealEstateCoach.com meet the stringent guidelines set forth by the International Coach Federation to be called a professional coach. If you would like to know more about coaching and how to tell the best from the rest, check out this article that first ran in 2003. http://www.realestatecoach.com/articles_archive/art_counterfeit.html If you would like a complimentary interview with a member of our coaching team to see if coaching is right for you, Email me at Bernice@RealEstateCoach.com. I would be delighted to chat with you to see which of our team members is the best fit for you. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 5. Featured Products: Back to School Sale! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ **Save $66.00 on the Scripts You Need Today to Have a Great Business Tomorrow Our complete scripts library normally retails for $325.00. We are running a Back to School Sale for only $259.00 plus S&H, for the complete set. Here's what's included: 77 Market and Prospect for Real Estate Like Crazy scripts 61 List and Sell Real Estate Like Crazy scripts 82 Waging War on Real Estate's Discounters scripts You can also purchase these separately. The Market and Prospect and List and Sell Scripts are $149.00 each. The Waging War Scripts on audio CD plus the script cards are $99.00. Click on the link below to learn more about what's included: http://www.realestatecoach.com/products/audio_scripts_library.html To order at the reduced price, click on the following link: http://www.profcs.com/app/netcart.asp?MerchantID=35347&ProductID=2729297 ~~~~~~~~~~~~~~~~~~~~~~~~~ Here's a sample of one of the open house scripts from List and Sell: Converting Open House Leads Script #32: Working with Open House Buyer Leads Who Are Not Interested in the Property Strategy: Use "switches" to motivate the buyer to work with you. A "switch" is a good property that is not open during your open house. Choose properties with different bed and bath counts from your property as well as different price points. As a rule of thumb, open house visitors look at properties priced about 30 to 40 percent higher than they can afford. Be prepared to tell them about other properties you could "switch" them to in their price range. Prospect: Bernice, thanks for showing me this home, but it simply isn't right for us. Agent: Mr. Buyer, I have put together a list of some of the best-priced properties in the marketplace. Some of them are foreclosures and probates. Others are excellent properties that are simply well-priced. Would you be interested in seeing a list of these properties? Prospect: Yes, I would. Agent: Here's the list. To the best of my knowledge, none of these properties is open today. However, if you're interested in seeing any of them, I would be happy to set up an appointment. Prospect: Several of these look interesting. Any chance I could see some of them today? Agent: Absolutely. I can meet you at my office on Fifth and Main at 5:15. Let me know the properties you want to see and I'll set up the appointments. It would also be smart to spend a little bit of time discussing exactly what type of property you would like to purchase so I don't waste your valuable time showing you properties that are not a good fit. Prospect: I'll see you at 5:15. Before you spend a lot of time showing someone property, it's smart to have them pre-qualified with a lender. Also, be sure to conduct a Buyer's Interview to determine their exact needs. SNEAK PREVIEW of our NEW Listen and Learn program: Sign up today for our sneak preview "Get the Listing Every Time." You can listen to this at any time by first clicking on the link, filling out the simple form, and open the link. This one hour class will show you how to get more listings at the right price. What are you waiting for--there's no obligation. Check it out for yourself and watch for details about our new Listen and Learn Program starting soon! http://www.profcs.com/app/netcart.asp?MerchantID=35347&ProductID=3508879 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 6. Increase Your Production with Personal Coaching ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Looking for a well-trained coach who knows the real estate business? Our coaching team can help you increase your production and make your dreams come true! Send an e-mail to Shane@RealEstateCoach.com and we'll help find the right coach for you. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 7. Give Us Your Feedback On This Newsletter ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ We want your feedback-to share your thoughts and suggestions, please e-mail us at Shane@RealEstateCoach.com. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 8. How to Subscribe/Unsubscribe ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Visit our Web site, http://www.RealEstateCoach.com to subscribe/unsubscribe to RealClues. Copyright (c) 1996-2007, RealEstateCoach.com and Teleclass4U.com, LLC. All rights reserved. Permission is granted to reproduce, copy or distribute RealClues as long as this copyright notice and full information about contacting the contributors to this newsletter is attached. Contributors to this newsletter: Bernice Ross, MCC, and Byron Van Arsdale, MCC, Owners, www.RealEstateCoach.com, www.LuxuryClues.com, www.ConferenceCallTraining.com; www.RossdalePress.com; and www.TeleconferenceLine.com Shane Bowlin, REC General Manager GIVE A GIFT TO A FRIEND!
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