[RealClues] #291: Future of Real Estate
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Welcome to RealClues The Weekly Newsletter for Real Estate Professionals 7% of the Agents Conduct 93% of the Business--the Rest Don't Have Coaches!(tm) www.RealEstateCoach.com. Monday, September 10, 2007 No. 291 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Copyright (c) 1996-2007 www.RealEstateCoach.com and Teleclass4U.com, LLC. All rights in all media reserved. We have a no SPAM policy. If you received this newsletter and did not subscribe to it, visit www.RealEstateCoach.com to unsubscribe. This week at www.LuxuryClues.com: If You're Not Selling Real Estate, What Are You Selling? Will a "Bat Mobile" Be Your Next Real Estate Car? Custom Building Series: I Need Your Help--What Are the Luxury Buyers in Your Area Doing for Window Treatments? Jaxtr.com: A Cool Way to Save Money on Your Phone Bill *SNEAK PREVIEW of our new "Listen and Learn Real Estate" program "Get the Listing Every Time Teleclass" http://www.profcs.com/app/netcart.asp?MerchantID=35347&ProductID=3508879 ~~~~~~~~~~~~~~~~~~~~~ Table of Contents: ~~~~~~~~~~~~~~~~~~~~~
1. CoachingClues: A Glimpse of the Future from Real Estate Connect 2. Welcome Notes: Wow--Don't Miss This! 3. Reprise: When Markets Go Down, Short Sales Go Up 4. Create a Better Life: Stop Talking and Start Listening 5. Featured Products: Save Thousands on Coaching Services 6. Increase Your Production with Personal Coaching 7. Give Us Your Feedback on this Newsletter 8. How to Subscribe/Unsubscribe ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 1. CoachingClues: A Glimpse of the Future from Real Estate Connect ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ What are the changes taking place today that will influence our business tomorrow? Learn what the experts at Real Estate Connect think the future of real estate will be like. I've always admired Craig Newmark, the founder of Craigslist.com. Craig has a terrific sense of humor, especially when he referred to himself at this year's Connect as "Eye candy." Craig is an amazing model for our industry. For a man who is worth billions, he describes himself as "just the customer service guy who answers the phone." I have every confidence that Craig takes customer service calls. At the heart of what our business should be, even in light of all the technological innovation, is being of service to those who elect to do business with us. Our business is not about just the numbers--it's about making a difference to those who lives we touch. Craig believes that people are basically good. He is now electing to devote both his time and his money to creating peace in the Middle East. In the past, we have heard more from the extremists in power. What Web 2.0 offers is a chance for those who are "normal" to have a louder voice than the "crazies." What does this have to do with real estate? Craig says that advertising today is about authenticity. It's not about scripts or Madison Avenue advertising tactics. Instead, it's real people telling real stories. It's time to stop apologizing for who you are and connect with the world out there. Ultimately, it's the personal chemistry that gets you the business--not fancy your web site or your advertising copy. Hugh MacLeod in his keynote echoed similar sentiments. According to MacLeod, "The market for something to believe in is infinite." MacLeod talked extensively about "social objects." A group of 1,000 baseballs could be identical. However, the one that Barry Bonds hits to set a new world record has extreme value. It's not the object that has value--it's the story. What matters are the conversations that we have with others about the social object. This dovetails with the work of Clotaire Rapaille, the marketing guru for 50 of the Fortune 100 companies. Americans are not really buying the bricks and mortar--what they're really buying is the dream of homeownership. Web 2.0 is about sharing our experiences. Coca Cola and Doritos elected to have their customers compete to see who could create the best commercial. Customers voted for their favorite. They talked to their friends, argued for why their choice was best, and ultimately created more buzz and word of mouth marketing than any well-executed advertising campaign from an agency could generate. We are already being inundated with stories and pictures from numerous sources. A great video can give you an international reputation in just hours. Sites such as Flickr.com allow us share our photos. YouTube.com, HelloWorld.com, BlipTV.com, and Blinx.com are places to share our videos. Blogs and social networks such as Facebook.com, Linkedin.com, RealTown.com, and MySpace.com are creating international communities of like-minded people where they share their experiences and seek advice. Sites such as Twitter.com allow people to share what they're doing this moment. As computers expand from dual processors to quad processors or even more, our ability to access full length, high quality video and even three dimensional communications will follow. The new "maplets" from Google allow you to populate those maps with gas stations, museums, your listings, or just about any other information that you would like to include. Microsoft's Virtual Earth is also moving into providing the equivalent of 3-D imagery. Here's the bottom line: our clients need us to provide them with a stellar customer experience. They want us to be their trusted advisor and a trusted source for timely information about current market conditions. They want to interact with us in a fast, fun, and easy to use environment. We must be credible; we must be authentic. We need to help them manage their expectations about what they're buying. They want their information now and they expect us to be mobile. The business of the future belongs to those who are willing to step forward and integrate these innovations in their business. Perhaps this seems like a tall order for an industry that has been slow to adapt to the web. If Craig Newmark believes Web 2.0 may be the vehicle for peace in the Middle East, then is it too much to hope for that our industry will embrace these changes to create an entirely new way of conducting business in the 21st Century? ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 2. Welcome Notes ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Welcome to our new subscribers this week. Each week RealClues provides you with great strategies to improve both your business and your life. If you find this issue of RealClues helpful, take a moment to hit the "forward" button and send it to another friend in the business. We are rapidly building our new on-line library at www.ListenAndLearnRealEstate.com. The interviews so far have been absolutely stellar. Here are just a few of the MP3 files we'll be posting in September that you can listen to 24-7 on your computer or download to your MP3 Player or iPod. Brandi Mahon discusses the secrets of closing short sales as well as how she works with deaf clients. Bloggers extraordinaire Jim Cronin and Teresa Boardman share the secrets of how to launch a successful blog. Mike Kelly discusses how to build your business using radio. Michael Edlen (with $110 million in closed sales in 2006) and Lester Cox (with $250 million in closed sales in 2006) discuss the secrets of building a successful team. I discuss 13 strategies to get your buyers off the fence in this slowing market. Also, because so many agents asked for it, each week I will do a brief segment called "Positive News for Positive Agents." In this section, you will get at least one or two nuggets each week you can use in prospecting, whether it's in your newsletter, a postcard, or in your blog that represent GOOD news about the real estate market. Best of all, if you download the files, you can listen and learn when you exercise, are waiting for an appointment, or any other time you have access to a computer or MP3 player. Our goal with this program is to build the most comprehensive library of CURRENT real estate information in the real estate industry. Best of all, you can have access to this constantly expanding library for less than $1.00 per day. To sign up, visit www.ListenandLearnRealEstate.com. Have a great week! Warmly, Bernice Ross, MCC, and Byron Van Arsdale, MCC www.RealEstateCoach.com, www.LuxuryClues.com, www.RossdalePress.com, www.ConferenceCallTraining.com, and www.TeleconferenceLine.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 3. Reprise: When Markets Go Down, Short Sales Go Up ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Have you ever closed a short sale? If you've been in the business for less than ten years, this may be an entirely new term for you. It's also one of your worst nightmares as both a listing and selling agent. A "short sale" refers to a situation where the seller lacks sufficient equity to close their sale. When this occurs, the seller must contribute additional funds or ask the lender to reduce their loan amount in order to close the sale. As you might imagine, earning a full commission under these circumstances can be extraordinarily difficult. To learn more about how to navigate short sales, click on the link below: http://www.realestatecoach.com/articles_archive/art200609_1short.html ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 4. Create a Better Life: Stop Talking and Start Listening ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Listening to your clients' stories may be even more important than you realize. This article first ran in 2005. Click on the link below to learn six strategies to help you better serve your clients by improving your listening skills. http://www.realestatecoach.com/articles_archive/art20050404.html ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 5. Featured Products: Save Thousands on Coaching Services ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ **Agents: Coaching for only $149.00 Are you interested in hiring a coach but cannot afford the $1000 per month some of our competitors charge? If so, RealEstateCoach.com has a coaching program for all pocketbooks. If you are an agent and would like to experience what coaching is like with a Master Certified Coach, consider ordering our Get Balanced or Get Crazy audio CD coaching program. Here's what one agent shared about the program: "I'm having so much fun with this program. I can't write down all the great ideas fast enough!" Get Balanced or Get Crazy coaches exposes you to the six core foundation pieces you would normally address during your first year of coaching. Master Certified Coach Byron Van Arsdale coaches me through the challenges I faced over the twenty years I was selling. By the way, in case you think I'm a great actress when you hear these--I'm not. We actually dug into real events. This program consists of 6 hours of audio CD and is composed of 12 coaching sessions. At the end of each CD, there is a series of 10 pieces of fieldwork to help you cope with challenges you may be facing. Best of all, it's priced at $149.00. http://www.realestatecoach.com/training/getbalanced.html **Managers--Save thousands on coaching services Coach Your Real Estate Agents Like Crazy contains the entire Get Balanced or Get Crazy audio CD set that shows you how to integrate coaching into your management style. Also included is an additional five hours demonstrating how each of six core coaching principles can be applied from your point of view as both manager and coach. To learn more, click on the link below: http://www.realestatecoach.com/training/coach.html ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 6. Increase Your Production with Personal Coaching ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Looking for a well-trained coach who knows the real estate business? Our coaching team can help you increase your production and make your dreams come true! Send an e-mail to Shane@RealEstateCoach.com and we'll help find the right coach for you. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 7. Give Us Your Feedback On This Newsletter ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ We want your feedback-to share your thoughts and suggestions, please e-mail us at Shane@RealEstateCoach.com. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 8. How to Subscribe/Unsubscribe ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Visit our Web site, http://www.RealEstateCoach.com to subscribe/unsubscribe to RealClues. Copyright (c) 1996-2007, RealEstateCoach.com and Teleclass4U.com, LLC. All rights reserved. Permission is granted to reproduce, copy or distribute RealClues as long as this copyright notice and full information about contacting the contributors to this newsletter is attached. Contributors to this newsletter: Bernice Ross, MCC, and Byron Van Arsdale, MCC, Owners, www.RealEstateCoach.com, www.LuxuryClues.com, www.ConferenceCallTraining.com; www.RossdalePress.com; and www.TeleconferenceLine.com Shane Bowlin, REC General Manager GIVE A GIFT TO A FRIEND!
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